FAQ
How do I delete my account?
You can pause or cancel your subscription anytime in your account and activate it whenever you like. Here is how to cancel or pause it.
FAQ
How long does it take you to remove the CO₂?
In line with our plants' deployment roadmap, orders are carried out within 6 years. That means 6 years from your one-off order or 6 years from each monthly subscription order.
FAQ
How can I change the amount of money (or CO₂) in my subscription?
You can change at any time the amount of money (or kg of CO₂) you wish to remove monthly or yearly.
FAQ
How can I cancel my subscription?
You can cancel your subscription in your account at any time by logging in from your desktop.
FAQ
How can I change my payment method?
You can change your payment method by logging into your account from a desktop and following the procedure described in this article.